When you choose Intermedia for your cloud services, you can count on industry-leading availability.
Here are some of the things you should expect: In addition to high reliability, you also want to pay attention to security, onboarding, and support. If they can offer at least five nines, you know they are doing everything possible to deliver the best for their customers. It also says a lot about the quality of the hosting provider in general. This information will show you how reliable your cloud services will be. You should look at the uptime guarantee in the service level agreement before signing up for cloud services to verify that your provider can deliver the level of performance your business requires. The architecture, security, and level of expertise amongst the engineers have to be extremely high. The reality is that ensuring a high level of application availability requires a top-quality data center. That translates to about six seconds of potential downtime a week.
The goal for your business is to look at the maximum amount of downtime your business could face and determine if you’re willing to take the risk of the amount of downtime that’s possible.įor most businesses, “five nines” is the gold standard. And with the right service provider and a high cloud uptime guarantee, your users probably won’t even notice the few seconds of downtime that might occur on occasion. It is possible to not have any uptime issues for months at a time, however. And cloud providers don’t usually guarantee zero interruption because there are simply too many things that can go wrong when you’re dealing with a complex cloud infrastructure. In a perfect world, your cloud services would be available to users all of the time, but 100% availability is extremely rare. So which works better for your business – 8 hours or 5 minutes of potential downtime? Is There Such a Thing as 100% Availability? With five nines, which means you have a 99.999% uptime guarantee, you can count on less than 26 seconds of downtime each month and no more than 5.26 minutes a year. With a 99.9% uptime service level agreement, your business could face up to 8.76 hours of downtime a year or about 10 minutes every week. When your company can’t communicate with customers and employees can’t collaborate for part of the workday, your business can’t function.īut that’s exactly what can happen with 99.9% uptime. While the cost of downtime varies by industry and business size, no matter what, downtime can quickly turn into an expensive problem. While 99 hundredths of a percentage point might not seem like a big difference, it can cost your business thousands of dollars due to unexpected downtime.Īccording to the Veeam Data Protection Report 2021, the average cost of one hour of downtime is $84,650. With just three nines, your business could experience several hours of downtime a year! Even with four nines, you’re looking at the potential for nearly an hour of downtime annually.īut with 99.999% uptime, you can say goodbye to worries about availability. While this uptime number looks high, what this really means is that your business should anticipate service availability issues every year. With cloud providers, the more “nines” in the service level agreement, the more uptime you can count on.Ī lot of cloud providers offer three nines, or a 99.9% availability guarantee. Essentially, when the servers are operational, your users should be able to access the application. When your business uses any type of cloud service, the uptime is the percentage of time that that service is accessible to your end users. Let’s break down the math and look at what difference those extra “nines” make. While 99.9% uptime, or even 99.99% uptime might sound incredible, without all five nines, you could be putting your business at risk of hours of unplanned downtime a year. The greater the cloud uptime, the less likely you’ll ever have to worry about performance issues or downtime for your business. When choosing a cloud provider, one thing you should prioritize is a high uptime guarantee.